The aim is not only to satisfy them, but also to earn their loyalty through forming long-lasting, ethical relationships with them. To achieve this, ETAL will continue to develop processes for understanding the customer’s needs and expectations.
It will measure their perceptions of the services provided through regular customer contact and feedback.
Every manager within ETAL Group is responsible for directing the course, actively motivating and involving all employees in assessing and refining the internal quality systems and will take prompt action when problems or opportunities for improvement arise.
ETAL Group is an ISO 9001 certified company with ISO 14001 and ISO 45001 certified production sites.
Click here to find our certificates;
Click here to find our management system policies;
Click here to find SIGA Quality certificates and policies:
Our goal is to be recognized as a valuable and reliable partner to every customer.